Know what to expect
We know you want to be prepared for your treatment. Here are a few commonly asked questions and answers that will help you know what to expect when you visit our clinic.
Frequently asked questions
Do I need a referral?
- Workers Compensation Claim
- Motor Vehicle Accidents Claim
- Veterans Affairs (DVA)
How much does it cost?
- Standard Consultation: $75
- Extended Consultation: $140
How can I pay for my treatment?
Payments can be made by:
- American Express
If you are with a private healthfund, we can also help you process your rebates on the spot via our Hicaps Terminal using your Health Fund card or App.
Do I need an appointment or can I just walk in?
I have multiple areas of pain, can you attend to all of them?
Will my physiotherapist be on time?
Can I use Medicare EPC Referral?
If you have a known chronic condition, then part of your consultations may be covered by Medicare if you have been deemed eligible for an EPC Plan by your GP.
To find more about Medicare EPC Plans: CLICK HERE
Can I access services under the NDIS?
We are happily accepting and providing services to Plan-Managed & Self-Funded NDIS participants who feel they may benefit from physiotherapy and/or exercise physiology services. Please note that we are currently only provide in-clinic services as we do not yet have capacity for home visits.